Curious about working with us?
Here are some frequently asked questions we get from clients when we make initial contact. If you have another question, feel free to connect with us. We'd be happy to answer your question.
What kind of services or packages do we offer?
We offer a variety of communications services, however, we most of work falls into three categories: branding, digital, and social. Head over to our services page to learn more.
What is it like to work with us?
Working with us is simple; we work to make it that way. We’ll go through four main phases: Define, Design, Refine, Deliver. We’ve built an entire web page to elaborate on that process.
How will you know how the project is going?
Many of our projects take weeks to execute. To keep everyone up to date on our progress, we produce a weekly report that details our progress, what we will tackle next, and whether or not we need any feedback or information from you to continue.
How much is this going to cost?
Fair question! Cost is determined by the scope of work, final deliverables, and even your timeline. Don’t worry, though. We’ve put together some info here, so that it’s much less mysterious.
How to submit payment?
We gladly accept major credit cards for payment. Payment for 50% of the cost of the total project is due before the final project can begin. The second 50% is due upon completion of the project
Will you own what we design?
Yes - of course! More than a logo, or a website, we design solutions for your business. When you commission us to do work for you, you own the end product of that work!
What exactly will you receive when we finish the project?
Depending on the project, you might receive a collection of files that you can use for print or digital purposes, or an active item, such as a website. We detail what we will deliver for our services in depth over here.
Who/Where do you have to be to work with us?
Well, you should own or represent a business, nonprofit, or government entity, and be empowered to hire a third party to complete a service for your organization. We are located in Vancouver, Washington, and welcome clients from anywhere.